Funding has been depleted. We're very grateful to have been able to help so many customers with their past-due bills.
If you're in need of emergency assistance, visit our Payment Assistance Fund page or learn more about our other affordability programs. If your water or electricity are shut off or at risk of being shut off, please call our customer support team at 970‑212‑2900.
Utilities Pandemic Assistance#
Are you behind on your utility bills due to hardship related to the pandemic?
If you or your business are behind on your bill from Fort Collins Utilities due to the COVID-19 pandemic, you may be eligible for financial assistance. Fort Collins Utilities has received $469,000 from Platte River Power Authority and $381,550 from the American Rescue Plan Act (ARPA) to directly support our customers in need.
Did You Know?
Water that goes down storm drains is not treated before it goes back to the Poudre. You can help protect our waterways for future generations.
There are many scams that try to trick people into allowing scammers inside their home or business. Be scam aware.
Algal blooms appear in waterbodies under certain environmental conditions. Mid-summer through early fall is when they most commonly occur.