Funding has been depleted. We're very grateful to have been able to help so many customers with their past-due bills.
If you're in need of emergency assistance, visit our Payment Assistance Fund page or learn more about our other affordability programs. If your water or electricity are shut off or at risk of being shut off, please call our customer support team at 970‑212‑2900.
Utilities Pandemic Assistance#

Are you behind on your utility bills due to hardship related to the pandemic?
If you or your business are behind on your bill from Fort Collins Utilities due to the COVID-19 pandemic, you may be eligible for financial assistance. Fort Collins Utilities has received $469,000 from Platte River Power Authority and $381,550 from the American Rescue Plan Act (ARPA) to directly support our customers in need.
Did You Know?
Lowering the water-heater temperature to the lowest comfortable setting saves money.
Permanent "duct mastic" material – not duct tape – should be used for sealing attic ductwork and crawl spaces.
When it rains and as snow melts, runoff carries pollutants such as oil, antifreeze and gas down storm drains, contaminating our rivers, streams and lakes. Don't drip and drive.