Funding has been depleted. We're very grateful to have been able to help so many customers with their past-due bills.
If you're in need of emergency assistance, visit our Payment Assistance Fund page or learn more about our other affordability programs. If your water or electricity are shut off or at risk of being shut off, please call our customer support team at 970‑212‑2900.
Utilities Pandemic Assistance#
Are you behind on your utility bills due to hardship related to the pandemic?
If you or your business are behind on your bill from Fort Collins Utilities due to the COVID-19 pandemic, you may be eligible for financial assistance. Fort Collins Utilities has received $469,000 from Platte River Power Authority and $381,550 from the American Rescue Plan Act (ARPA) to directly support our customers in need.
Did You Know?
Benchmarking your energy use compared to other similar businesses can help you identify and prioritize future building improvements
Free sprinkler checkups are available to find ways to save water and improve system efficiency.
Customers experience some of the best reliability in the country with the average household being without power for less than 20 minutes per year – that means service is available 99.99% of the time!