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This page is a resource for current City of Fort Collins employees and those they share benefits with to help them make benefit elections during the Open Enrollment period.

You can find the internal Open Enrollment page on HR Connect

2025 Open Enrollment#

The Open Enrollment logo features two hands held up to enclose three circles with an eye, a heart and a tooth inside to repre

The Open Enrollment logo

Open Enrollment starts at 10:00 a.m. on Friday, October 11 and ends at 3:00 p.m. on Wednesday, October 23.

Open Enrollment is an important time to elect or make changes to your medical, dental, vision, and plan benefits, life insurance, and voluntary benefits.
​​​​​​​
​​​​Changes can be made only once per year unless you have a Qualified Life Event (QLE), such as a change in marital status, loss or gain of coverage, the birth/adoption of a child, or the loss of a dependent.​​​​​​​​​​​​​​​​​​​​​

Things to Know#

  • Passive enrollment—This means employees who do not want to change their medical, dental, vision, life insurance, and voluntary Aflac benefits will have their current benefits automatically roll over to 2025. 
  • FSA annual re-enrollment— Please remember that even if there are no changes to other benefit plans, employees with a Flexible Spending Account (FSA) must re-enroll every year. 
  • High Deductible Health Plan (HDHP) — employees enrolled in HDHP will continue their current Health Savings Account (HSA) contribution for 2025 unless you change or remove the amount you elected in JDE. 
  • Changes can be made only once per year during Open Enrollment unless you have a Qualified Life Event (QLE), such as a change in marital status, dependent loss or gain of coverage, or the birth or adoption of a child. Make QLE changes BEFORE Open Enrollment – during Open Enrollment, specific changes cannot be made until the next pay cycle. These include changes for Qualified Life Events (QLEs) like the birth/adoption of a child, change in marital status, or the loss or gain of benefit coverage. 

2025 Rates#

  • Full-Time Premiums: Full-time employees will see an increase in medical and dental premiums. Depending on your medical plan, increases range from $2.01 to $15.82 per pay period, while dental premiums will increase by $0.10 to $0.42 per pay period.​

  • Part-Time Premiums: Great news for our part-time employees—your medical premiums will decrease by $22.37 to $79.98 per pay period, and dental premiums will go down by $1.59 to $4.60 per pay period.​

  • Vision Plan Premiums: Expect a decrease in vision plan premiums across the board.

2025 rate sheet for medical, dental, vision, supplemental life insurance, volunteer AD&D rates and voluntary AD&D schedule

Click to see the 2025 Rate Sheet

2025 Benefits Highlights#

Image of the 2025 Benefit Highlights page

2025 Benefit Highlights

The City is excited to share several benefit enhancements for the 2025 plan year, including premium equity for part-time employees, decreases in vision and part-time medical premiums, optional identity theft protection, and increased flexibility for the Lifestyle Management Benefit.

Lifestyle Management Program

The City of Fort Collins is committed to supporting your overall health. Currently, the Lifestyle Management Program reimburses up to $500 per service, with a $2,000 total benefit limit. Starting January 1, 2025, this benefit will increase up to$1,000 per service, still within the $2,000 annual maximum reimbursement. The program covers the following service categories:

  • Registered Dietitians (nutritionists are excluded)
  • Massage Therapy (State of Colorado requires a registered license)
  • Acupuncture (licensed or certified acupuncturists)
  • Biofeedback

NEW — Identity Theft Protection

Identity Theft is the fastest-growing crime in the United States. As a result, The City of Fort Collins has added the option for employees to add Identity Theft    Protection to their benefits. This coverage will be available at a low cost through Metlife/Aura during Open Enrollment. 

Prescriptions by CVS Caremark

In 2025, CVS Caremark will manage prescriptions, giving customers access to affordable medications with convenient options for home delivery, retail pharmacy pickup, and easy refills through the Caremark app. Check out this list of standard medications carried by CVS Caremark in 2024. 

HSA & FSA Contribution Limits

The IRS updates the contribution limits for the Health Savings Account (HSA) and  Flexible Spending Account (FSA) annually. The 2025 annual maximums are: 

  • Health Savings Account— $4,300 Employee-Only Coverage / $8,550 Employee + Dependent Coverage

  • Healthcare Flexible Spending Account— $3,300 (projected)

  • Dependent Care Flexible Spending Account—$5,000

Healthcare FSA Rollover Increase

The Flexible Spending Account maximum rollover is $640 for 2024 to 2025, and it is projected to increase to $660 for 2025 to 2026

View 2025 Highlights

Supplemental Life Insurance and Supplemental AD&D Calculation Worksheet#

If you consider adding Supplemental Life Insurance and Supplemental Accident and Dismemberment insurance to your benefits plan, use this Calculation Worksheet to determine rates.

Enter your age as of January 1, 2025, to receive accurate rates for Benefit Year 2025. 

Download Worksheet

Year-Over-Year Medical and Dental Rate Increases#

 

Year Medical % Increase Dental % Increase
2017 10% 4%
2018 5% 4%
2019 2% 0%
2020 0% 0%
2021 0% 0%
2022 0% 0%
2023 6% 0%
2024 2.5% 4%
2025 5.5% 2.5%
2025 Benefits Guide cover featuring a scenic view of the foothills with views of City Park pool and lake in front of them

Check out the full 2025 Benefits Guide PDF or Flip Book with all the information you need to know for the 2025 plan year. 

Download 2025 Benefits Guide

Open Enrollment Information Session#

person on their laptop attending a virtual meeting

The Open Enrollment Information Session occurred on Wednesday, October 9, 2024, from 10:30 a.m. to noon. The Benefits team and our benefits providers shared information about 2025 benefits, explained how to enroll or update your benefits, and answered attendees' questions. Review the slides, read a transcription, or watch the session recording

View Session Recording

Department Date Time
Light & Power 10/14 9:00 a.m.
Parks 10/15 8:00 a.m.
Police Services 10/15 2:00 p.m.
Customer Care & Technology 10/16 8:00 a.m.
Police Services (Managers) 10/16 2:00 p.m.
Water Utilities 10/17 7:00 a.m.
Connexion 10/23 8:00 a.m.

Ask Benefits 1x1 Sessions#

Ask Benefits Sessions have concluded for 2025 Open Enrollment. You can still reach out to the Benefits Team with any questions you have. 

Alight Health Pro#

doctor with baby and parent in a doctors office

Call (800-513-1667 x 4402) or email (kadijah.johnson@alight.com) your Alight Health Pro, Kadijah Johnson, between October 1 and December 31, 2024, for a chance to win one of five $100 gift cards! Don't miss this opportunity to learn more about your benefits and potentially win a prize! 

View Details

What is Aflac?#

The future-you can't predict it. But you can protect it. That's what makes Aflac different from health insurance. It's insurance for daily living. While major medical health insurance pays for doctors and hospitals, Aflac is insurance that pays cash benefits directly to you.

It provides predetermined benefits that are paid regardless of any other insurance you have and it fits most budgets. Also, rates don't go up when you file a claim. 

the Aflac logo featuring a duck

Enrolling for Aflac

If you select this benefit during an Open Enrollment period, complete the Aflac Enrollment Form.

Making Changes to Aflac

If you are making changes or declining this benefit during an Open Enrollment period, complete the Aflac Change Form. 

Open Enrollment Communications#

Front of the 2025 Open Enrollment postcard

Click to see the 2025 Open Enrollment postcard

Five emails from Amber Fluke, Benefits Manager, are sent to benefit-eligible employees throughout the Open Enrollment period. Copies of emails will be posted here after they are sent.

Benefit Election Process#

If we are not making any changes to our plan, do we still need to sign up for Open Enrollment? 

This year's Open Enrollment is considered a passive enrollment which means that if you do not want to make changes, you do not need to re-enroll, and your plan rolls over into the new year. However, please note that if you have a Dependent Care or Medical Flexible Spending Account (FSA), you must re-enroll every year. 

Medical#

Will there be consequences if I do not elect a PCP? 

If an employee does not elect a PCP, UMR assigns one to the employee, and the employee can change it at any time using UMR’s Primary Care Physician designation tool.  

Do employees on the HDHP need to select a Primary Care Physician (PCP)? 

No; however, it is highly recommended that all employees on the medical plan select a primary care physician to receive the best healthcare.  

Can a dependent living out-of-state access a provider closer to where they live?  

Yes. Out-of-state coverage is available to dependents on the plan, including students who live outside of the Colorado service area, through the UnitedHealthcare Select Plus Network and are considered Tier 1 providers.  

Do I need a referral to see a specialist?  

Because your Primary Care Physician (PCP) is your first source of care and will thoroughly understand your health needs, they are best to refer you to other network physicians or specialists when additional care is needed. However, you are not required to have a referral on file with UnitedHealthcare to see a specialist.   

What if additional services are performed at my office visit?  

Additional co-pays, a deductible, or coinsurance may apply when you receive other services at your provider's office. For example, surgery and/or lab work.  

Are UC Health Specialists at a $0 co-pay?  

No, specialists in Tier 1 will be charged at a $40 co-pay, and Tier 2 specialists will charge 40% after the Tier 2 deductible is met.  

Does routine preventive care include routine screening procedures like colonoscopies or mammograms?  

Yes, if the screening results come back clear. If they do not, the screening is re-coded as diagnostic with a $250 co-pay under Tier 1: 40% after deductible in Tier 2 National Network. HDHP is 10% after deductible.   

Can I schedule my annual physical at any time during the year, or do I have to wait 365 days to schedule?  

Members do not need to wait 365 days. The annual physical is based only on calendar year, so it’s entirely optional to get one physical on 12/31/2024 and have the next year’s on 1/1/2025.     

What is the co-pay for a chiropractor visit?  

$20 co-pay under PPO for both Tier 1 and Tier 2.  

If I qualify for Medicare this year, will my medical coverage through the City of Fort Collins still be considered primary coverage?  

Yes, your medical coverage with the City of Fort Collins will be primary.  

What is the hearing aid benefit?  

The hearing aid benefit is $1,200 for in-network and out-of-network.  

Does my medical plan with UMR cover vision benefits?  

Yes, but medical coverage only covers the vision exam, and there is a $15 co-pay. UMR’s coverage does not include frames and lenses. If you are on a High-Deductible Health Plan (HDHP), it counts toward your deductible, and you must meet your deductible first. There is also a co-payment associated with the UMR vision plan.  

If on the High Deductible Health Plan, may I use Teladoc at no cost?   

No, in 2025, all Teladoc general medical visits will be $54. Teladoc Mental Health will be $95 for a licensed therapist, $235 for an initial visit with a psychiatrist, and $105 for ongoing visits with a psychiatrist. 

Prescriptions#

Is CVS Caremark replacing Express Scripts or RxBenefits, and when can we expect new cards?

Yes, CVS Caremark will be the City of Fort Collins Pharmacy provider starting January 1, 2025. Employees signed up for medical for the upcoming plan year will receive new UMR medical cards, which will include CVS Caremark. Information about CVS Caremark will be provided as the Benefits Team receives it and posted on Benefits Connect.  

Do we need to do anything to update our current medications? 

The goal is for all current medications to be transferred with minimal disruption. CVS Caremark will send letters to those impacted or with actionable items to complete for the new plan year. 

Where can I find information about formulary drugs or higher co-pay medications? 

Our pharmacy plan is through CVS Caremark.  

Select Colorado#

What is SelectColorado, and how will it manage my care?  

SelectColorado is a high-performing network where providers are incented to collaborate and coordinate care. This innovative health plan is built around strengthening the relationship between you and your Primary Care Physician (PCP) with the goal of meaningful engagement and complete preventive care.

What PPO Tier is Banner Health under? 

Banner Health is under Tier 2.

Is there an official overall list of Tier 1 providers vs. Tier 2?  

Yes. Visit UMR.com and click on "Find a Provider." This flyer has step-by-step instructions.  

Under the PPO plan, do the Tier 1 and Tier 2 deductibles and out-of-pocket maximum cross accumulate?  

Yes, Tier 1 and Tier 2 deductibles and out-of-pocket maximums under the PPO plan cross accumulate.  

Will I need to choose Tier 1 versus Tier 2 for health benefits, or is that determined based on the provider for each claim?

The SelectColorado Network determines tier 1 and Tier 2 providers. Your lowest-cost option is going to be a provider in Tier 1. If you have a provider currently in Tier 2, you can find a provider from Tier 1 and switch providers. If you choose to keep your Tier 2 provider, your costs will be higher.

If I choose the PPO plan, do I also have to choose Tier 1 or Tier 2?

If you selected the PPO plan through open enrollment, you are done with what the medical enrollment process requires. Your next individual and personal choice is to look at the Tier 1 list of providers and compare them to who you currently use as a provider. If your providers are not listed as a Tier 1 provider, you can can switch to a new Tier 1 provider or remain with your Tier 2 provider.  

CityCare#

Can employees enrolled in the High Deductible Health Plan (HDHP) use CityCare? 

Yes, employees enrolled in the HDHP can utilize CityCare.  There is a $45 co-pay for  
non-preventative services. 

Can I elect CityCare as my Primary Care Physician? 

No, because CityCare is an on-site health and wellness center. CityCare is not meant to replace your Primary Care Physician but can be used in non-emergency situations and can provide supplemental services.  

Is our on-site Marathon Clinic, CityCare, in the SelectColorado network? 

Yes. The Marathon Clinic providers are in the SelectColorado network. We highly encourage you to use the clinic for your preventive health and non-critical care needs. They provide excellent care and convenience. 

LifeStyle Management Program#

Is the Lifestyle Management program still a benefit? If so, under what plans does it work?

Yes. It works under PPO and HDHP plans; however, under the HDHP plan, it counts toward the HDHP deductible and is not reimbursed to the employee. 

How do I submit for reimbursement for the Lifestyle Management program?  

The form is located on HR Connect >> Human Resources Forms. The Lifestyle Management form is under "Wellness Forms." Lifestyle Claim Form.  

Are there any changes to the Lifestyle Management benefit?  

Yes, there are changes to Lifestyle Management for 2025. Participants on the medical plan can use up to $1,000 for each of the four services: Massage, Acupuncture, Registered Dietician, and Biofeedback Therapy, for a total of $2,000 in services.  

How much would the employee need to pay if they met the out-of-pocket maximum on the HDHP? 

The member is responsible for the full amount billed at the time of service. Upon receipt/processing of the claim, the member will be reimbursed up to $1,000 for each service category rendered (e.g., Registered Dietician, Therapeutic Massage Therapy, Acupuncture, etc.) up to a maximum of $2,000. 

Would the HDHP participant be reimbursed the full amount or less the $20 co-pay once the participant met the HDHP deductible? 

When the deductible/out-of-pocket maximum is met, the member will be reimbursed for the full amount up to $1,000. The co-pay will not apply if the out-of-pocket is met.

Flexible Spending Account (FSA) and Health Savings Account (HSA)#

Are contributions to an FSA and/or HSA reported as taxable income?  

No, payroll or income taxes are withheld from your contributions to an FSA or HSA, and contributions by your employer are excluded from your taxable income. 

Do I need to sign up for the FSA every year? 

Yes, you will need to enroll or re-enroll in the FSA annually during the Open Enrollment period. 

Can I add money to the HSA outside of Open Enrollment? 

Yes! You can change how much you contribute to your HSA account once per month. Complete the Health Savings Account (HSA) Contribution Form located on HR Connect >> Human Resources Forms >> Health Savings Account (HSA) Contribution Form.  Submit your completed HSA form to HRBenefits@fcgov.com.  

Is there a limit to how much money we can put into an HSA? 

Yes, for 2025, if you are enrolled in employee-only coverage, you can contribute up to $4,300. In addition, employees enrolled in employees +1 or more dependents coverage can contribute up to $8,550. These amounts include City contributions of $700 for employee-only and $1,400 for employees +1 or more dependents.  

Do employees with an HSA who are over 55 get to contribute more than the annual limit? 

Yes, employees over the age of 55 can contribute an additional $1,000 by contacting HRBenefits@fcgov.com. Due to system limitations, the additional $1,000 cannot be elected in JDE and requires an email from the employee to HRBenefits@fcgov.com

Can a participant on the HDHP also contribute to an HSA if they are also covered in Medicare? 

No, a participant enrolled in Medicare cannot contribute to a Health Savings Account (HSA), even if they are also covered under a High Deductible Health Plan (HDHP). To be eligible to contribute to an HSA, an individual must meet the following criteria: 

  • Must be enrolled in a qualified HDHP: The individual must be enrolled in a HDHP that meets the IRS requirements.
  • Cannot have other health coverage: They cannot be covered by any other health plan that is not an HDHP, except for specific types of insurance like dental, vision, disability, or long-term care insurance.
  • Not enrolled in Medicare: Individuals who enroll in Medicare (generally at age 65) are no longer eligible to contribute to an HSA. This is because Medicare is considered other health coverage that disqualifies HSA contributions. 
    • Participants in this situation can still use any existing HSA funds for qualified medical expenses but cannot make new contributions while enrolled in Medicare. 

If you have an HSA for yourself, can you spend the money on your spouse? 

Yes, if you have a Health Savings Account (HSA), you can use the funds to pay for qualified medical expenses for your spouse, even if your spouse is not covered under your HDHP. The IRS allows HSA funds to be used for qualified medical expenses incurred by the account holder's spouse, children, or dependents. 
 
What happens to your HSA money if you switch to the PPO plan? 

It stays in your account, and you can continue to use your HSA; however, you can no longer contribute to the HSA while on the PPO plan.   

What happens to your HSA money if you switch to an FSA? 

Transactions are automatically drawn from the FSA. The HSA account remains active even if you are not contributing and you can withdraw from it after age 65 for non-medical expenses. If you need to submit a claim for the previous year to your HSA, you must manually submit the claim online and indicate that you want to use the HSA instead of the FSA. 

If I leave the City of Fort Collins for another employer, can I transfer my HSA? 

HSAs are individual accounts and can be rolled over into another HSA account owned by the same person. 

How much can I carry over into the new year from my Medical FSA?  

Per IRS regulations for 2024 to 2025, a maximum of $640 can be carried over from your current medical FSA account. 

How much can I carry over from my Dependent Care FSA into the new year?  

Nothing. Per IRS regulation, there is no dependent care carryover allowed. Under the Consolidated Appropriations Act Amendment, the City of Fort Collins allowed the carryover of unused Dependent Care FSA claims from the plan year ending in 2020 into the plan year ending in 2021 and then also from the plan year ending in 2021 into the plan year ending in 2022. The Consolidated Appropriations Act Amendment expired on 12/31/2022. 

What is the deadline for Flexible Spending Accounts?  

The deadline for Flexible Spending Accounts is 90 days, typically on March 31; however, during a leap year, the deadline for FSA is March 30.  

Where can I find a list of eligible items for my FSA?

Alerus follows the FSA Eligibility List, which you can view at the FSA Store: FSA Eligibility List | FSA Store.

Where can I find a list of eligible items for a Health Savings Account (HSA)?

Alerus uses the HSA Eligible Items List, available at the HSA Store: HSA Qualified Medical Expenses | HSA Store.

Dental#

My dentist indicated they will be a Premier Provider. Does this mean they are out-of-network? 

No, the City of Fort Collins Dental Plan includes both PPO and Premier Providers, so you do not have to change dentists. It is up to the provider to change network coverage leveling. There is no difference in the quality of these two networks. Delta Dental Premier providers have a different fee contract, and members still save money when seeing a Premier provider, just not as much when it comes to endodontics as with a PPO provider. Advantages of the Delta Dental PPO Plus Premier Plan

Are periodontal cleanings included as Routine Preventative Care? 

No, periodontal cleanings fall under the basic service at the coinsurance level based on the network.  

Is adult orthodontia covered under our dental plan? 

Yes. 

Can my Health Savings Account (HSA) or Flexible Spending Account (FSA) help cover orthodontia? 

The orthodontic maximum is $2,000 per covered person, and employees can utilize an HSA and/or FSA to help with orthodontic expenses. 

Is the Orthodontic maximum $2,000 a lifetime maximum? Is this per person or family? 

The $2,000 is a lifetime maximum and is per covered person. 

Is Invisalign covered under orthodontia?  

Yes, if the dentist or orthodontist is a Delta Dental provider. 

Can a dependent be covered on two dental plans for Ortho purposes? 

When a patient is covered by more than one dental plan, one plan will pay first (the primary plan), one plan will pay second (the secondary plan), and so on. Here are some guidelines regarding the order in which ortho plan benefits are paid: 

  • The patient’s plan through their employment is primary, and the plan through the spouse is secondary. 

  • The “birthday rule” applies to dependent children when the parents are married or living together. This means that the dental plan covering the parent whose birthday (month and day) occurs earlier in the calendar year will be the primary plan, and the plan covering the parent whose birthday falls later in the year will be the secondary plan. 

  • Also, for ortho benefits, the member must stay on the plan to receive the full lifetime maximum (if applicable) during the ortho treatment. 

Vision#

Can I get glasses and contact lenses in the same year? 

No. 

How often can I get new frames? 

Once every 24 months. 

What is LightCare? 

LightCare is for those signed up for VSP but without prescription glasses or contacts. It allows members to purchase non-prescription sunglasses or ready-made non-prescription blue light-filtering glasses from a VSP provider. 

Is LightCare available for reader glasses? 

No. LightCare is only available for non-prescription lenses. 

Alight#

Is Alight free to use?  

Yes! There is no cost to all employees for using Alight.  

How do we contact Alight?

800-513-1667 x 4402 
Kadijah.Johnson@alight.com​​​​​​​

Supplemental Insurance#

What is Aflac? 

The City of Fort Collins offers voluntary supplemental insurance through Aflac. Two voluntary benefits are available to you with Aflac: Group Accident Insurance and Critical Illness. You can learn more by visiting the Aflac page on  Benefits Connect

  • Critical Illness: A critical illness policy can make a big difference by providing lump-sum cash benefits that allow policyholders to concentrate on healing. 
  • Group Accident Insurance: Group accident insurance covers you and your family 24 hours a day, seven days a week. An accident policy helps policyholders cope with out-of-pocket medical expenses that add up quickly after an injury. For more information, watch this Aflac Video explaining the benefits. 

How do I enroll in Aflac coverage during Open Enrollment? 

To enroll in Aflac coverage, you must complete the online Aflac Enrollment Form and submit it to HRBenefits@fcgov.com.  

I want to cancel my Aflac coverage. How do I do that during Open Enrollment? 

You must complete the online Aflac Change Form and submit it to HRBenefits@fcgov.com  to cancel Aflac coverage.  

If I want to enroll in the Aflac plan for critical illness but have already been diagnosed with cancer, is that considered a pre-existing condition? 

Yes. Please see the Aflac Group Critical Illness Advantage Guide for additional details. 

What are the Aflac wellness reimbursements? 

The Critical Illness Health Screening Benefit pays $50 once per calendar year for health screening tests performed while the insured's coverage is in force. This benefit applies to employees and eligible spouses only. 

The Accident Wellness Benefit pays $50 once per calendar year for specific wellness tests performed while the insured's coverage is in force for employees and each eligible family member.  

The form is here: HR Connect > Forms> Aflac Wellness Benefit Claim Form

Please call Aflac Group Insurance at 1-800-433-3036 for additional questions. 

Is there a deadline for filing claims? 

Aflac prefers that claims be filed within 90 days; however, participants can file a claim at any time. Aflac requires that the individual covered be seen by a medical provider within 7 days of the accident. 

Life Insurance#

What if I want to increase my supplemental life insurance coverage?  

You can increase your employee supplemental life insurance coverage up to $50,000, up to the guaranteed issue amount of $300,000, and $10,000 for spouse coverage up to the guaranteed issue amount of $30,000.  You may also elect or increase coverage for your dependent children up to the $10,000 limit; all amounts for child supplemental life insurance are guaranteed issues. If you choose coverage over the guaranteed issue amount, employees must complete the Evidence of Insurability form and submit it to medical underwriting.  

Will I need Evidence of Insurability (EOI)? 

Employees who elect amounts over the guaranteed issue amounts for supplemental life insurance or who want to increase coverage by more than $50,000 for an employee or $10,000 for a spouse will need to complete the Evidence of Insurability form

Can we enroll in supplemental life insurance anytime during the year? 

Employees may change their life insurance only during Open Enrollment or if they have a Qualified Life Event (QLE), such as a change in marital status, loss or gain of coverage, the birth/adoption of a child, or the loss of a dependent.​​​​​​​​​​​​​​​​​​​​​ 

Is my life insurance with the City of Fort Collins portable? 

Yes, all benefit-eligible employees receive 1x’s their annual salary for Basic Life and Accidental Death & Dismemberment (AD&D) Insurance. This coverage and supplemental coverage are portable and can be converted after you separate or retire from employment. Information regarding how to port or convert coverage is located on Benefits Connect >> Offboarding.   

Open Enrollment How-To Guide#

a young family sits in front of a laptop at home

This Open Enrollment How-To Guide will walk you through the step-by-step process of enrolling in your 2025 benefits. From logging in and making your selections to confirming your enrollment, we've got you covered. Follow these easy instructions to ensure you choose the best benefits for your needs and successfully complete the enrollment process.

Getting Started#

  1. Check your browser: Supported versions for online Benefits Enrollment are: ​​​​​​​
    1. Use Chrome or Edge
    2. Do not use Firefox or Safari​​​
  2. Verify your User ID and Password for JDE are Current: The Open Enrollment portal uses the same User ID and Password used to enter your time in JDE. If you do not know your password, it can be reset by clicking on the "Click here to reset your password" link on the JDE login page. 
    1. ​​If you have not accessed JDE in over 80 days, click on the "Click here to reset your password" link on the JDE login page. ​​​​​​​NOTE: Passwords should be retyped (do not use saved passwords)
  3. ​​​​​​​​​​​Prepare for Benefit Election
    1. Watch a short video on preparing for open enrollment.
    2. Review benefit plan highlights and rates.
    3. Identify your elections in advance so you can complete your online enrollment in one session.
    4. If you're adding dependents, gather each dependent's social security number and date of birth so you can enroll in one session. 

Things to Know#

  • When clicking the Open Enrollment button in JDE, you will see an overview, instructions, and important dates for the process. The second screen displays your current elections.
  • While you review your options, you can exit the system without submitting.
  • You can repeat the process and update your elections as often as you like through the end of Open Enrollment, Wednesday, October 23 at 3:00 p.m.
  • Changes are not saved until you submit and accept, then print/save a copy of your Final Confirmation Statement. You will see “YOU’RE DONE with Medical, Dental, Vision, Flex Spending, Life Insurance, and Identity Theft!" ​​​​​ 

Keep a Copy of Your Final Confirmation Statement#

The Final Confirmation Statement is your documentation that you successfully submitted your elections and is useful if there are follow-up questions later.

You can print a hard copy from a printer, print to PDF (hit [ctrl]+[p] on your keyboard and then select “Print to PDF”) or create a screenshot in Windows and save it on your computer.

You can even take a photo with your phone.

Step 1: Access and Sign In to JDE#

Follow the instructions below to access JDE based on your employer (City, Library, PFA, MPO, or DDA) and begin enrollment.

  • City Employees: If you are logging in from a computer at a City building or remotely but have VPN access, log in to JDE. If you are NOT on an on-site computer or cannot connect to your organization's network via VPN, follow the instructions below to log in to F5.
    • From the F5 page, enter your network username and password
    • City employees should choose SAML for their domain; no one should use Util domain
    • Click "Logon." If you have not yet authenticated to your Office 365 account, you will be prompted to select your account or enter your Office 365 login credentials (which should be the same as your network username and password).
    • Click "Sign In." You may need to repeat the process to log in to the F5 page with your network username and password if you had to log in to your Office 365 account first.
    • Once signed in to the F5, click on the JDE application and log in to JDE.
  • Library Employees: If you are logging in from a computer at a Library building or remotely but have VPN access, log in to JDE. If you are NOT on an on-site computer or cannot connect to your organization's network via VPN, follow the instructions below to log in to F5.
    • From the F5 page, enter your network username and password
    • Library employees should choose Library for their domain
    • Click "Logon."
    • Once signed in to the F5, click on the JDE application and log in to JDE.
  • PFA and MPO Employees: Use this link to access JDE from an on-site computer or via VPN. (F5 is unavailable to PFA and MPO employees). 
  • DDA Employees: DDA employees can only access JDE through the F5. Use this link to log in to F5 from any computer (work or personal).
    • From the F5 page, enter your network username and password
    • DDA employees should choose SAML for their domain; no one should use Util domain
    • Click "Logon." If you have not yet authenticated to your Office 365 account, you will be prompted to select your account or enter your Office 365 login credentials (which should be the same as your network username and password).
    • Click "Sign In." You may need to repeat the process to log in to the F5 page with your network username and password if you had to log in to your Office 365 account first.
    • Once signed in to the F5, click on the JDE application and log in to JDE.

Note: You can visit the IT Service Desk for additional resources, including instructions on how to reset your JDE password, or to submit a ticket for further assistance with access to Open Enrollment in JDE.

Step 2: Access Open Enrollment#

Now that you are signed into JDE, select the "Employee Self Service" tab and click "Open Enrollment." Follow the instructions on each screen.

Step 3: Make Elections and Submit#

After making your selections, click "Submit Your Changes" and then click "I Accept."

Step 4: Print and Save Confirmation#

Print or save your Final Confirmation Statement for your records.

Step 5: Completion#

Continue clicking "Next" until you see "YOU’RE DONE with Medical, Dental, Vision, Health Savings Account, Flex Spending, and Life Insurance," then click "Sign Out" to exit the system.