![](https://www.fcgov.com/utilities/img/uap-emergency-banner.png?1718294185)
Request Payment Assistance#
![mittens holding a toy house](https://www.fcgov.com/utilities/img/paf_mittenshouse.jpg)
Need help paying your bill? Residential customers whose electric or water accounts are past-due may request assistance from the Payment Assistance Fund once per 12-month period (Oct. 1 – Sept. 30). Contact one of the agencies below to apply for assistance.
An intake worker will interview you and contact Utilities for information about your account. You must make 80% or less of the Area Median Income. If you qualify and money is available, you'll receive assistance that can be credited to your electric and water charges.
![](https://www.fcgov.com/utilities/img/goodwill-of-colorado-logo_600x400.png)
Goodwill of Colorado
888-775-5327
![](https://www.fcgov.com/utilities/img/catholic-charities-logo_600x400.png)
Catholic Charities Larimer County
970-484-5010
460 Linden Center Drive
Fort Collins, CO 80524
Monday-Thursday
8 a.m.-4 p.m.
![](https://www.fcgov.com/utilities/img/la-familia-logo_600x400.png)
La Familia/The Family Center
970-221-1615
309 Hickory St. #5
Fort Collins, CO 80524
Monday-Friday
8 a.m.-12 p.m. and 1-5 p.m.
![neighbor to neighbor logo](https://www.fcgov.com/utilities/img/n2n_logo_600x400.png)
Neighbor to Neighbor
970-829-0296
1550 Blue Spruce Drive
Fort Collins, CO 80524
Housing assistance also available
![CSU logo](https://www.fcgov.com/utilities/img/csu-logo_600x400.png)
Colorado State University
Did You Know?
You can save water when washing smaller loads by selecting the setting for the corresponding water level.
Lowering the water-heater temperature to the lowest comfortable setting saves money.
Lowering the thermostat temperature on winter nights and when no one is home can save money and energy.