We have implemented our Continuity of Operations Plans to ensure operations and service deliveries continue as usual and are partnering with other utility agencies for mutual aid. With each service we provide, we have implemented Centers for Disease Control and Prevention (CDC) best practices, including social/physical distancing and cleanliness to the best of our ability, while working in a safe manner. For example, you might see more City vehicles at a job site than usual and/or crews taking more time at a job site than normal. The care of our employees is critical.

Safe, reliable drinking water is always our top priority. We want to reassure you that your drinking water is safe to use from your tap as usual, as confirmed by the World Health Organization (WHO), CDC, Environmental Protection Agency (EPA) and American Water Works Association (AWWA). We will continue to monitor water quality 24/7 at our treatment plants and throughout our community.

With concerns about COVID-19, there is increased use of disinfecting wipes and other products like tissues, paper towels, and napkins. Even if a product claims to be ‘flushable,’ it can cause problems in our sanitary sewer system, potentially leading to a blocked sewer line, property damage and extra expenses for repairs.

Wipes, feminine hygiene products, condoms, paper towels, facial tissues, napkins, diapers, makeup remover pads and dental floss don’t break down. Always throw them in the trash and do NOT recycle or flush them. 

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